Website Walmart
Job Description:
Sams Club team at Walmart Labs, is focused on improving Sams Club member experience across both physical & digital and make Clubs the most exciting place to shop. We are accountable & responsible for number of critical eCommerce systems such as Cart & Checkout, Inventory Management & Sourcing Optimizations, Order Fulfillment & Returns experiences, Digital Marketing & Pharmacy refills. We are growing and establishing Innovation Labs in India where the best & brightest engineers would be working alongside our teams in USA to further use technology to make such member experiences friction free.
Job Responsibilities:
- Provide Level2/Level3 support for the various production issues and timely fix.
- Active monitoring of the system performance and log monitoring.
- Support events related to New Product Introductions.
- Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
- Flexibility – responsibilities may require occasional evening and weekend work
- Maintain good professional relationships with counterparts of engineering, Platform support and end Users etc.
- Gain and maintain expertise in flow of application process and systems related to domain
- Develop Applications/Tools using Play Framework, AngularJS, Core Java which are used by support teams as well as Senior Management for monitoring and reporting purpose.
- Co-ordinate/work closely with multiple teams; Development team, Business, Site Operations, Development, DB, Release Management to maintain the up time and timely fix for Production issues.
- Document the Sev1s and routine issues.
- Co-ordinate with various Release Management for planned and emergency/hot fixes.
- Manage a distributed teams of support , end-to-end testing and DevOps .
- Manage team deliverables & ensure team maintains/follows the SLAs.
- Provide Sev1/Sev0 support for various issues that crop up.
Job Requirements:
- Knowledge of operating systems, Databases, application stacks and network systems
- Basic knowledge and understanding in emerging technologies of Cloud, Distributed computing and big data
Qualification & Experience:
- Bachelor’s in engineering, with more than 16 years of experience in L2/L3 software support
Job Details:
Company: Walmart
Vacancy Type: Full Time
Job Location: Chennai, Tamil Nadu, IN
Application Deadline: N/A
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