Job Description: Sams Club team at Walmart Labs, is focused on improving Sams Club member experience across both physical & digital and make Clubs the most exciting place to shop. We are accountable & responsible for number of critical eCommerce systems such as Cart & Checkout, Inventory Management & Sourcing Optimizations, Order Fulfillment & Returns experiences, Digital Marketing & Pharmacy refills. We are growing and establishing Innovation Labs in India where the best & brightest engineers would be working alongside our teams in USA to further use technology to make such member experiences friction free. Job Responsibilities: Provide Level2/Level3 support for the various production issues and timely fix. Active monitoring of the system performance and log monitoring. Support events related to New Product Introductions. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems. Flexibility - responsibilities may require occasional evening and weekend work Maintain good professional relationships with counterparts of engineering, Platform support and end Users etc. Gain and maintain expertise in flow of application process and systems related to domain Develop Applications/Tools using Play Framework, AngularJS, Core Java which are used by support teams as well as Senior Management for monitoring and reporting purpose. Co-ordinate/work closely with multiple teams; Development team, Business, Site Operations, Development, DB, Release Management to maintain the up time and timely fix for Production issues. Document the Sev1s and routine issues. Co-ordinate with various Release Management for planned and emergency/hot fixes. Manage a distributed teams of support , end-to-end testing and DevOps . Manage team deliverables & ensure team maintains/follows the SLAs. Provide Sev1/Sev0 support for various issues that crop up. Job Requirements: Knowledge of operating systems, Databases, application stacks and network systems Basic knowledge and understanding in emerging technologies of Cloud, Distributed computing and big data Qualification & Experience: Bachelor’s in engineering, with more than 16 years of experience in L2/L3 software support Job Details: Company: Walmart Vacancy Type: Full Time Job Location: Chennai, Tamil Nadu, IN Application Deadline: N/A Apply Here vacancyvite.com
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