Walgreens Hiring – Customer Service Associate

Job Description:

Job Responsibilities:

• Implements Company asset protection procedures to identify and minimize profit loss.
• Has working knowledge of store systems and store equipment.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Models and delivers a distinctive and delightful customer experience.
• Provides customers with courteous, friendly, fast, and efficient service.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Job Requirements:

• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Prefer to have prior work experience with Walgreens.

Job Details:

Company: Walgreens

Vacancy Type:  Temporary

Job Location: Naples, FL, US

Application Deadline: N/A

Apply Here

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