Mashreq Bank Jobs 2022 – Officer- Government Relations Unit

Job Description:

The government and regulatory officer would be responsible to attend queries of central bank, Police and courts all over UAE to fulfill all service requirements in a risk-free manner for customer or non-customer and to support the manager in achieving the goals set out by the Division Head. By supporting in development, implementation and maintaining all the government entities requirements, functions and controls to serve the regulators.

Job Responsibilities:

• Handling Court Orders- “CCMS” Court Cases Management System (All UAE).
• Ensure the correspondence are fully complied with all regulatory/authorities’ requirements and policies are strictly adhered to work on Increasing the effectiveness and efficiency of support services through improvements to each correspondence, coordinate, manage and monitor the working of various activity.
• Maintain and develop working relations with the regulators and other internal/external stakeholder (i.e Tech Team).
• Handling E-Mails Enquires.
• Handling Drop Box – Police Letters.
• Handling Dubai Courts emails.
• Performs other functions as necessary or as assigned.
• Handling Qatar Court Orders.
• Handling Police Letters/enquiries routed from MOI or Police Stations (All UAE).
• Handling Public Prosecution and CID (All UAE).
• Investigate & follow up issues with the stakeholders within Mashreq.
• To drive initiatives in government and regulatory unit that contributes a long-term operational excellence.
• Work thru BPM Either for Police or Court Letters.
• Understand the working of the Flex cube, ETL, EDMS, BPM, TMS, Omni ..etc.
• Focus on efficiency to avoid errors.
• Review the guidelines.
• Create your own tracker to follow up the pending queues and close before the due date.
• Review in detail the Standard Operating Procedures (SOP).
• Cooperate with the team and keep alert.
• Update MIS and Archive the cases.
• Understand the risk of late response/action against regulators notices. Adhere to TAT.
• Differentiate between the court order types like: Enquiry, Freeze, Un freeze, Inheritance cases and Police enquiries.
• Update the management with your Issues, results and opinions.

Job Requirements:

• Knowledge of all Government Related and functional processes.
• Computer literacy – should be well versed with MS Office packages.
• Candidates should hold a valid UAE Residence visa.
• Ability to handle pressure.
• The job holder should also possess excellent communication skills and interpersonal skills.

Job Details:

Company: Mashreq Bank

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

vacancyvite.com