Mashreq Bank Jobs 2022 – Digital Product Lead

Job Description:

This concerns a broad specialism regarding the product, channel or market with end-to-end responsibility for the squad’s activities. The Product Lead works in a squad within Mashreq’s Digital Studio. Works together with other experts to achieve the squad’s mission. Has expertise in the areas of marketing, product management, channel and process optimization. Can fulfil the role of Product Owner within a squad. Can fulfil the role of Product Owner within a squad. Each squad has a single product owner. The PO is responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.

Job Responsibilities:

• Has up-to-date knowledge of the business domain and the underlying application architecture + relevant IT landscape and Knowledgeable on IT opportunities to support business goals. And is able to translate business solutions into working software by collaborating with IT engineers.
• Proposes and implements structural improvements to work processes, following improvement needs flagged up from within the touch point.
• Weighs up the implications of margins, volumes and market shares and sets targets, always keeping customer interests a priority.
• Deals with the most urgent incidents and improvement needs.
• Prioritizes the backlog regarding strategy, customer interests and feasibility in his or her role
• Directs implementation of this strategy, tracks squad progress and adjusts wherever necessary in his or her role as a product owner.
• Initiates customer research.
• Weighs up development of new products and services against procurement of possible sub-products
• Design, maps and improves the performance of Customer Journeys through identifying and collecting available CX and data, and translating UX and IT-landscapes.
• Applies marketing and communication practices to develop and maintain an optimal (digital) mix for channel and/or segments performance
• Develops, manages, harmonizes and phases out the customer processes of products and services, as well as everyday customer sales.
• Provides product information to internal and external parties (such as the press and PR, interbank consultations, internal and external suppliers, consumer and interest groups, industry regulators and the government).
• Designs strategy in the area of products, channels, promotion, pricing, and product and process quality, in keeping with MASHREQ’s brand policy and with customer interests as the starting point for their ideal customer journey.
• Uses his/her technical expertise and experience to contribute to all sprint events (planning, refinements, retrospectives, demos)
• Keeps track of and analyses market and competition developments (in the area of cost price, market price, market share, legislation and regulations, technological developments, distribution methods and other areas).

Job Requirements:

• Able to build a sense of trust and rapport that creates a comfortable & effective workplace
• Excellent communication and presentation skills with a high degree of comfort in speaking with senior leaders
• Minimum of 5 years of banking experience, other related project work experience, or demonstration of high level of understanding of the banking industry
• Demonstrated ability to think both strategically and tactically
• Experience as a Product Owner / Product Manager with banking or software products
• Background in engineering, technology, or UX preferred
• Experience in Agile methodologies
• Strong negotiation and leadership skills
• Brings a high-energy and passionate outlook to the job and can influence those around them
• Strong analytical and quantitative skills
• Minimum of 5 years of experience gathering requirements and translating into user requirements, data engineering, data science, or software engineering experience
• Strong knowledge of software development lifecycle
• Passion for innovation and “can do” attitude
• Must be a strong collaborator, team player, and individual contributor

Job Details:

Company: Mashreq Bank

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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