Wholefoods Jobs – Specialty Service Team Member

Job Description:

Provides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Performs other duties as assigned by store, regional, or national leadership. Performs other duties as assigned by store, regional, or national leadership
• Immediately reports safety hazards and violations.
  Engages in positive and proactive selling.
• Accesses information about market conditions and communicates to customers.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Checks product to ensure it meets WFM quality standards.
• Maintains back stock in good order.
• Monitors spoilage and supply waste to minimize impact on department expenses.
  Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Ensures temperature, sanitation and sweep logs are completed.Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Surprises and delights customers with consistent and delicious food.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.

Job Requirements:

• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• Must be able to lift 50 pounds.
• Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be age 18 years of age or older to serve alcohol
• Ability to visually examine products for quality and freshness.
• Strong attention to detail
• Ability to learn basic knowledge of all products carried in department.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Working understanding of Specialty department and team and WFM quality goals.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to sell proactively.
• Understanding of and compliance with WFM quality goals
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• In an 8-hour work day: standing/walking 6-8 hours.
• Strong to excellent communication skills and willingness to work as part of a team.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Passion for natural foods and the mission of Whole Foods Market.

Job Details:

Company: Whole Foods

Vacancy Type:  Full Time

Job Location: London, England, United Kingdom

Application Deadline: N/A

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