Whole Foods Jobs – Bakery Department Team

Job Description:

In addition to primary team duties, the Team Trainer supports Team Leadership to organize the training for all new and existing Team Members. Ensures the high-quality, timely completion of New Member Orientation (NMO) for New Members, and supports Global, Regional, and department-specific training, including Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. Acts as a role model, maintaining a positive image and providing customer-obsessed service.

Job Responsibilities:

• Ensures new and ongoing store and team training programs are successfully delivered and completed.
• Completes Team Trainer Certification and other assigned training.
• Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.
• Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.
• Trains all Team Members on new products, their differentiation, sales tactics, and department placement.
• Attends Team Trainer meetings, as scheduled.
• Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market’s learning systems.
• Acts as a role model for constant food safety, sanitation procedures, and occupational safety.
• Coordinates with Team Leaders and store Team Member Services Generalists to schedule New Member training during their first five shifts.
• Works within training deadlines and goals.
• Familiarizes themselves with the Team Trainer Playbook and maintains engagement with all communication platforms.
• Maintains, or ensures maintenance of a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market’s cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Arrives to workstation on time, appropriately groomed, dressed according to Whole Foods Market’s Dress Code policy; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs quickly and effectively, and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Follows and complies, or ensures compliance with established procedures, including Weights and Measures, Health and Sanitation, and Safe Work Practices.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by Store, Regional, or Global Leadership.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Coordinates with New Members, Team Leadership, and Team Member Services Generalists on the timely completion of NMO, regularly communicating status toward completion.

Job Requirements:

• Must be able to lift 50 pounds.
• Capable of teaching others in a constructive and positive manner.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
• Ability to work in wet and/or cold environments.
• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Hand use: single grasping, fine manipulation pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• General computer skills and basic knowledge of software applications (MS Office Suite).
• Working knowledge of Whole Foods Market’s learning systems.
• Passion for high-quality foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• In an 8-hour workday: standing/walking 6-8 hours.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Understanding of and compliance with Whole Foods Market’s quality goals.
• Comfortable speaking with small and large groups and inspiring others.
• Ability to follow directions and procedures; effective time management and organization skills.

Job Details:

Company: Whole Foods

Vacancy Type:  Full Time

Job Location: Atlanta, GA, USA

Application Deadline: N/A

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