Jobs at Whole Foods – Venue Service Team Member

Job Description:

Orders, replenishes and merchandises prepared foods products and participates in regional programs for purchasing and promotions. Monitors inventory control and replenishes product. Assists in organizing and developing promotional displays and maintaining OTS standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  Maintains financial profitability by meeting and exceeding purchasing and sales targets.
  Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  Controls spoilage and shrink, achieves turn goals, participates in inventory.
  Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  Assists with counter service and cooks as scheduled or as necessary.
  Completes spoilage, sampling, temperature, and sweep worksheets as required.
  Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  Immediately reports safety hazards and violations.
  Supports leadership in conducting inventories.
  Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  Maintains positive working relationship with vendors.
  Communicates with Kitchen Manager / Chef and Team Leader on ordering needs and issues.
  Works with Team Leader or Assistant Team Leader(s) to cost recipes.
  Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner.
  Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  Purchases and replenishes food for preparation through proper buying procedures.
  Oversees customer special order procedure.

Job Requirements:

• Understanding of and compliance with WFM quality goals.
• Ability to create and negotiate price bids.
• Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends.
• May require use of ladders.
• Complete understanding of WFM margin program and profitability.
• Strong to excellent communication skills and willingness to work as part of a team.
• Working knowledge and application of all Prepared Foods merchandising expectations.
• Passion for natural foods and the mission of Whole Foods Market.
• Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Ability to educate team on product knowledge and convey enthusiasm.
• Strong basic math skills.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
• Must be able to lift 50 pounds.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Ability to work in wet and dry conditions.
• Exposure to FDA approved cleaning chemicals.
• Ability to follow directions and procedures; effective time management and organization skills.

Job Details:

Company: Whole Foods

Vacancy Type: Part Time

Job Location: San Antonio, TX, US

Application Deadline: N/A

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