Whole Foods Hiring – Coffee Venue Team Member

Job Description:

Prepares coffee and coffee beverages and performs all duties related to customer service, stocking, and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities:

• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Performs other duties as assigned by store, regional, or national leadership.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Receives and processes customer payments.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Describes menu items to customers and provides product details such as blend or preparation descriptions.
• Monitors product quality and freshness and ensures proper product rotation.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Prepares and serves coffee, espresso, blended drinks, and teas.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Immediately reports safety hazards and violations.

Job Requirements:

• Understanding of and compliance with WFM quality goals.
• Ability to sell proactively.
• 6-12 months retail experience.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
• Ability to explain the coffee drink menu and answer customer questions.
• Ability to prepare coffee drinks by following prescribed recipes and preparation techniques.
• Passion for natural foods and the mission of Whole Foods Market.
• Thorough knowledge of coffee products, production, and taste.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Exposure to FDA approved cleaning chemicals.
• May require use of ladders.
• Ability to work in wet and dry conditions.
• In an 8-hour work day: standing/walking 6-8 hours.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• Must be able to lift 50 pounds.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

Job Details:

Company: Whole Foods

Vacancy Type: Part Time

Job Location: Albuquerque, NM, US

Application Deadline: N/A

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