Whole Foods Careers – Prepared Foods Team Member

Job Description:

Performs all functions related to customer service, stocking, and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities:

• Monitors product quality and freshness and ensures proper product rotation.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Immediately reports safety hazards and violations.
• Understands venue menus, stays abreast of specials, menu changes, etc.
• Follows cash handling procedures related to the service venues.
• Performs other duties as assigned by store, regional, or national leadership.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Completes product spoilage and transfer records as needed.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Weighs, prices, and packages customer orders.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.

Job Requirements:

• Understanding of and compliance with WFM quality goals.
• In an 8-hour work day: standing/walking 6-8 hours.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Strong to excellent communication skills and willingness to work as part of a team.
• Must be able to lift 50 pounds.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to understand and convey to others the differentiating factors about WFM products.
• Ability to work in wet and dry conditions.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Passion for natural foods and the mission of Whole Foods Market.
• High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
• Good understanding of food production and fundamental cooking techniques.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to sell proactively.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• May require use of ladders.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Exposure to FDA approved cleaning chemicals.
• Ability to follow directions and procedures; effective time management and organization skills.
• Ability to visually examine products for quality and freshness.

Job Details:

Company: Whole Foods

Vacancy Type: Part Time

Job Location: Chicago, IL, US

Application Deadline: N/A

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