
Website Wells Fargo
Job Description:
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Job Responsibilities:
- Informs customers of self-service digital options (as appropriate) to make banking easier for them.
- Introduces customers to other Wells Fargo team members, as appropriate, to proactively help meet their financial needs.
- Assists customers by providing exceptional customer service, accurately and efficiently processing their transactions.
- Engages in conversation with customers by actively listening and asking questions.
- Maintains a cash drawer, including cash handling and balancing
- Follows policies and procedures to minimize risk.
- Spends majority of time spent completing Teller transactions for customers.
Job Requirements:
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Customer service focus with experience handling complex transactions across multiple systems
- Experience working with others on a team to meet customer needs
- Ability to interact with integrity and professionalism with customers and team members
- Well-organized, independent and able to prioritize in a fast paced environment
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
- Ability to follow policies, procedures, and regulations
- Cash handling experience
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Job Details:
Company: Wells Fargo
Vacancy Type: Full Time
Job Location: Sioux Falls, SD, US
Application Deadline: N/A
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