Jobs at Walgreens – Customer Service Associate

• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Attends training and completes PPLs requested by Manager or assigned by corporate.
• Has working knowledge of store systems and store equipment.
• Provides customers with courteous, friendly, fast, and efficient service.
• Models and delivers a distinctive and delightful customer experience.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Job Requirements:

• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Prefer to have prior work experience with Walgreens.

Job Details:

Company: Walgreens

Vacancy Type:  Full Time

Job Location: El Paso, TX, US

Application Deadline: N/A

Apply Here

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