Walgreens Apply – Customer Service Associate

Job Description:

Job Responsibilities:

• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
• Provides customers with courteous, friendly, fast, and efficient service.
• Attends training and completes PPLs requested by Manager or assigned by corporate.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Completes special assignments and other tasks as assigned.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Has working knowledge of store systems and store equipment.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and delivers a distinctive and delightful customer experience.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Job Requirements:

• Requires willingness to work flexible schedule, including evenings and weekend hours
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Prefer to have prior work experience with Walgreens.

Job Details:

Company: Walgreens

Vacancy Type:  Full Time

Job Location: Daytona Beach, FL, US

Application Deadline: N/A

Apply Here

vacancyvite.com