Job Description: The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections. Job Responsibilities: Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Awareness: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Lead by Example: actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Mentorship: supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability Inclusion: contributes to an inclusive work environment by actively listening to others and seeking different perspectives Share Knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources Store Operations: supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions Job Details: Company: Urban Outfitters Vacancy Type: Full Time Job Location: Danbury, CT, USA Application Deadline: N/A Apply Here vacancyvite.com
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