California State Parks Employment – Communications Operator

Job Description:

This position will work under the general supervision of the SURCOM Communications Supervisor.

Job Responsibilities:

SURCOM is a 24-hour public safety dispatch and communications center with a service area covering Southern California.  The incumbent will dispatch State Park Peace Officers (Rangers and Lifeguards), National Park Service Rangers, Department of Fish and Game Wardens, and other emergency services personnel in the SURCOM service area to emergency and non-emergency events.  Duties will include operation of a radio console system, VESTA telephone system, CLETS and computer aided dispatch (CAD).  Other duties will include dispatching Department of Fish and Wildlife CalTIP calls, and receiving and processing Office of Emergency Service Hazmat report.

Job Requirements:

Ability to: Work under stress and maintain composure; follow instructions precisely; listen and translate what is heard into the appropriate action; speak English over the telephone quickly and be easily understood; adapt quickly to a variety of situations; act in an emergency situation; write rapidly and legibly; perform several functions simultaneously; hear in the presence of significant background noise; read and comprehend at the level required for the job; determine officer’s welfare from voice inflection; establish priorities and take appropriate action; extract critical information from incoming calls; recall a variety of situations and retain information; anticipate the officer’s need for assistance; type; operate and monitor a multitude of frequencies and a variety of highly technical communication systems and equipment.

Qualification & Experience:

Job Details:

Company: California State Parks

Vacancy Type:  Full Time

Job Location: San Diego, CA, US

Application Deadline: N/A

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