Old Navy Online Application – Asset Protection Service Representative

• Work with store personnel to identify inventory shortage opportunities and recommend solutions
• Courteous and responsive to internal/external requests
• Exchange and verifies job related information to provide support
• Determine the assignment of appropriate Asset Protection resources (i.e.: agents, technology, etc.) to address shortage reduction opportunities
• Assist with the implementation and continued execution of the shortage reduction program
• Support strategies, standards, and processes to implement an Asset Protection strategy to mitigate risk and loss within our Gap Inc stores.

Job Requirements:

• Use basic information-gathering skills to solve problems
• Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions
• Ability to actively learn and immediately apply learnings into decisions and behaviors
• Experience in customer service and/or a high-pressure, multitask environment to drive results, coach, and collaborate
• Ability to manage and prioritize their time; able to multi task.