Old Navy Application Online – Sales Associate

• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support
• Support sales floor, fitting room, check out, and back of house processes, as required
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.

Job Requirements:

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Use basic information-gathering skills to solve problems
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Ability to learn procedural knowledge acquired through on- the-job training.