Vacancy Vite – Latest Hiring in 2025
Website Nestlé
Job Description:
We are looking for a Boutique Assistant Manager at our Fairview – Pointe Claire Boutique. As an Assistant Boutique Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.
Job Responsibilities:
- Plan, identify, communicate, and delegate appropriate responsibilities to team, in conjunction with Boutique Manager, to ensure smooth operations.
- Maximize guest frequency, sales and acquisition of new club members in the boutique.
- Understand, plan and prioritize achieving annual sales forecasts aligned with Boutique Manager
- Motivate and coach team to provide exceptional customer service in keeping with our brand image.
- Utilize tools and analyze financial reports to identify and address inventory and sales trends.
- Maximize capsule, accessories and machines sales in the boutique.
- Maintain current and up to date knowledge on coffee and the Nespresso product.
- Provide coaching and direction to the team to achieve operational goals. Consistently review KPI’s to identify problems, concerns, and opportunities for improvements. Support action plan creation to achieve goals.
- Recruit, hire and train the team.
- Continuously evaluate the quality of service and give individual feedback to the Boutique Specialists.
- Support the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives.
- Monitor and manage staffing levels to ensure boutique operations and customer service goals are met.
- Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique.
- Use all operational tools to plan for and achieve excellence in staffing, scheduling, monthly reports, cash management and inventory management.
Job Requirements:
- Strong team-building skills with a history of effective team coaching and development
- Must be bilingual in French and English
- Passionate about coffee and sustainability
- 2-3+ Years of High-Volume Retail Management; the luxury retail space is an asset
- Experience in the food or coffee space an asset
- Demonstrated ability to prioritize and plan multiple priorities
- Effective time management, communication, problem-solving and analytical skill
Job Details:
Company: Nestlé
Vacancy Type: Full Time
Job Location: Pointe-Claire, Quebec, CA
Application Deadline: N/A
vacancyvite.com