NatWest Careers Near Me – Senior Personal Banker

Job Description:

As a Senior Personal Banker aligned to one of our branches, you’ll be in the perfect place to build great relationships and promote the benefits of alternative services to simplify and enhance customers banking experience.

Our customers will look to you to support them in their decisions as to how they bank with us. You’ll act as a trusted expert, proactively providing them with the knowledge they need to make the most of their money and making sure they’re fully informed when it comes to the products and services we offer.

Job Responsibilities:

• With no two days the same, you can expect lots of variety as you help us deliver a banking service that’s beyond what’s expected
• In this role you’ll be integral in guiding and supporting people and families to thrive through meeting their financial needs and goals
• We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
• You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
• Identifying products and services that are right for our customers, helping them to make the most of their money and savings
• Conducting financial health checks and reviewing customer accounts
• Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
• Meeting and supporting customers via video banking from home or face to face in a branch
• Completing outbound care calls to customers to grow and maintain the relationship

Job Requirements:

• The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
• Excellent planning and organisational skills
• Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
• Excellent communication and interpersonal skills with a genuine interest building relationships

Job Details:

Company: NatWest

Vacancy Type:  Full Time

Job Location: Bedford, England, UK

Application Deadline: N/A

Apply Here

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