Jobs at National Trust – Customer Services Assistant

Job Description:

Our commercial work is essential to our continued funding. Whether it’s the car park, visitor reception, retail shop, or our café or restaurant, you’ll be part of the operations team, responsible for ensuring that we continue to deliver excellent customer service every day.

You’ll be responsible for ensuring the presentation of our commercial areas is spot on, engaging our visitors, making them feel welcome and keeping all areas clean and tidy. You’ll be responsible for working across all areas of the operations team, providing support to the teams as needed. You’ll tell our visitors about the amazing work we do and what their money is funding.

Job Responsibilities:

Applications from employees who are under notice of redundancy as a result of the reset program are assessed against the minimum criteria required for the role. Any employees who meet the minimum criteria will progress to the next stage.

• Helpful & Friendly
• Customer focused with a positive attitude
• Enthusiastic with a willingness to learn
• A team player, but also can work on your own initiative

Job Details:

Company: National Trust

Vacancy Type:  Full Time

Job Location: Birmingham, GB

Application Deadline: N/A

Apply Here

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