Job Description: Assistant Store Managers (also known as Line Leaders) provides direction related to operations, processes and conditions of the entire Food/Fresh Department. Plan, direct and supervise Team Leaders and Team Members in the day to day operation of the Line Area. They are responsible for the selection, training and development and performance management of the Team Leaders and Team Members. Develop strategies to improve customer service, drives store sales and increases profitability. Ensure customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient. Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas. Job Responsibilities: Ensures the leadership team is assigning daily work assignments for the team members. Reviews Customer Surveys and customer feedback from previous week or day. Spends majority of time on sales floor communicating with customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board. Communicates the Meijer Friendly Initiative in all team meetings and conversations. Models exceptional, fast and friendly customer service. Promotes succession planning by providing career paths and identifying development needs for the Team Leaders. Achievement of budgeted lines in P&L. Is responsible for following all compliance procedures within the store. Consistent and reliable attendance required. Supervises the execution of Corporate plans to ensure that all services and products are effectively managed to maximize sales and productivity. Other daily tasks as required. Mentors and coaches the Team Leaders and Team Members to ensure customer service and sales goals are exceeded to Meijer standards. Develops, plans and implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor. Reviews sales goals, supply costs, stockloss/shrink and takes appropriate action. Supervises, develops and trains staff ensuring the team is thoroughly trained in all aspects of their jobs and have completed all required training. Promotes a safe work environment. Job Requirements: Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction. Successful completion of all required certifications. Demonstrated ability to teach suggestive selling. Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders. Rotational assignments in other areas of the store are helpful. Demonstrated ability to resolve conflict by addressing root cause issues. Demonstrated ability to manage multiple tasks. Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Duty trained to run the store in the absence of Store Director. Demonstrated ability to lead an organization that practices working safely at all times. Qualification & Experience: Bachelor’s degree or related experience. 6-10 years of related experience in the field. Job Details: Company: Meijer Vacancy Type: Full Time Job Location: Traverse City, MI, US Application Deadline: N/A Apply Here vacancyvite.com
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