McDonald’s Careers – Manager, Strategic Change & Communications

Job Description:

The Manager, Strategic Change is responsible for developing and executing change management strategies in support of the priorities within Global Technology. The position is responsible for creating and implementing effective change plans for technology priorities, shifts, and organization change. Specifically, this Manager would be responsible for the Change Strategies and Plans for high priority projects for an assigned team in which change management is critical to achieving business outcomes. The Manager is part of the broader Strategic Change team and ensures alignment of change strategies and messages necessary to successfully position Global Technology and its priorities within McDonald’s. This position reports to the Sr. Manager Strategic Change.

Job Responsibilities:

• Develop and manage comprehensive change strategies by applying a structured Change Management methodology to multiple, complex transformational programs within Global Technology across several dimensions (vision, change readiness, impact assessments, stakeholder management, communication, role-based training plans, etc.) across a portfolio of projects – 90%
• Provide change management coaching to leaders and project teams to ensure we optimize people ROI on critical initiatives – 5%
• Develop and manage comprehensive change strategies by applying a structured Change Management methodology to multiple, complex transformational programs across several dimensions (vision, change readiness, impact assessments, stakeholder management, communication, role-based training plans, etc.) across a portfolio of projects
• Manage change team members and / or consultants to advise and coach on the successful development and execution of change management projects within a given department vertical – 5%
• Plan and develop strategic messages and communication plans and execute creative delivery across various stakeholders and users to drive organizational change and specific events to drive awareness and adoption.
• Develop ongoing stakeholder management analysis and action plans to identify key players and resistors of a change initiative and plans to aid their transitions (impact analysis, stakeholder interviews)
• Create strategic message opportunities and leadership presentations as it relates to projects.
• Ensure relevance, consistency, integration, alignment, and appropriate timing of messages across the organization
• Manage change team members and / or consultants as needed to advise and coach on the successful development and execution of change management projects within a given department vertical
• Develop proactive communication strategies and plans to support broader change management goals on key initiatives
• Conduct change impact analysis across people, process and technology dimensions, risk assessments, change readiness assessments to improve people ROI and successfully lead people through transitions
• Develop and monitor mechanisms to continually gather feedback from key stakeholders to adjust change and communication strategies where needed.
• Assist with the development and socialization of processes and protocols for implementing change

Job Requirements:

• Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
• 5+ years of experience in organization development, strategic change, or consulting, with an emphasis on communications
• Proven ability to develop and implement change and communication strategy for key initiatives.
• 4+ years of experience managing complex projects from conception to delivery Change Management, Organizational Development and/or Communications experience
• Proven ability to adapt quickly to a fast-paced environment and support multiple high priority work streams
• Ability to navigate, orchestrate, and work through complex issues with a strategic, tactical, and fresh perspective
• Previous experience managing executive-level communications
• High level of strategic focus and perspective and tactical ability to deliver.
• Experience leading people or contractors; Global Experience preferred
• Bachelor’s degree or advanced degree in change, organization development and / or communications-related field
• In-depth knowledge of communication strategies, tools, and vehicles and application of written communication skills
• Ability to influence and work with Sr. Leadership and multi-disciplined teams

Job Details:

Company: McDonald’s

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

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