Job Description: To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors). To actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure. Job Responsibilities: Regularly upgrade existing SE customers to ME segment by offering need based solution as per client's profile & requirements. Update branch manager and regional SE manager on regular / weekly for better controls on sales and relationship management. Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades. Develop on the job learning curve of SSO to enable them to grow professionally and prepare them for higher levels of responsibility. Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively. Maintain acceptable portfolio quality. Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time. Liaise between internal and external advisors to ensure precision of agreements. Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service. Liaise with superiors and direct reports within the business units, Risk Management and related enabler units within the bank to achieve business objectives. Screen the market for NTB opportunities. Achieve assigned financial and non financial targets. Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues. Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products. Job Requirements: Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc) MBA/CA or if a regular graduate needs to possess adequate relevant experience. Excellent communication and negotiation skills. At least 4 years + relevant banking experience in local or international market Banking Sales & service experience with proven relationship management qualities. Positive attitude, strong work ethic and a good team player. Job Details: Company: Mashreq Bank Vacancy Type: Full Time Job Location: Dubai, United Arab Emirates Application Deadline: N/A Apply Here vacancyvite.com
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