
Website MAC Cosmetics
Job Description:
Provide high touch make up artistry services to achieve all sales and customer service targets. The role is responsible for attracting customers and ensuring excellent customer relationship management.
Job Responsibilities:
- Provides personalized after sales service to the customer with recommendations / event invitations in line with their interests to increase customer loyalty
- Enhances the customer experience by providing information about the latest beauty news and trends
- Treats others with dignity and respect
- Uses exceptional artistry and communication skills to provide well-executed and expedient make-up application ensuring that each customer receives a personalized high touch experience
- Implements all sales, artistry and training / education, marketing, visual merchandising and grooming guidelines to achieve all customer service and sales expectations
- Actively participates in maintaining the work environment (housekeeping duties, re-stocking products, opening and closing duties)
- Keeps up to date with beauty and fashion news and trends, celebrity product / brand endorsements (beauty bloggers and vloggers, brand e-commerce sites, etc.) to help drive a seamless consumer journey across all channels
- Builds and maintains excellent working relationships with colleagues, peers, management, host retailer / mall management and all internal and external stakeholders
- Educates the customer by teaching them how to execute the desired look
- Follows the time keeping and attendance policy at all times
- Follows all operational policies and procedures to ensure that the store / counter achieves organizational and administrative excellence at all times
- Embraces and utilizes all business and education initiatives, programs and tools to personalize service to attract and retain customers
Job Requirements:
- Ability to work in a fast paced environment including evenings and weekends.
- Professional demeanor and ability to be flexible and handle change in a positive manner
- Cosmetic experience
- A minimum grade 12 education
- College degree
Job Details:
Company: MAC Cosmetics
Vacancy Type: Full Time
Job Location: Toronto, ON, CA
Application Deadline: N/A
vacancyvite.com