Jobs in Jumeirah Group – Executive Housekeeper

Job Description:

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Job Responsibilities:

• Monitor the appearance, standards and performance of the HousekeepingTeam with an emphasis on training and teamwork
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Manage staff performance issues in compliance with company policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
• Ensure staffing levels cover business demands
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Assist other departments wherever necessary
• Recruit, manage, train and develop the Housekeeping team
• Oversee housekeeping operations
• Competent in property management systems
• Ensure communication meetings are conducted and post-meeting minutes generated
• Ensure ongoing training
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure team members have an up-to-date knowledge of all room categories and amenities

Job Requirements:

• Diploma in Hotel Management
• Strong organizational, budget management, and problem solving skills
• Previous experience of managing a department and Profit and Loss account
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• High level of commercial awareness and cost control capabilities
• Ability to work under pressure
• A successful track record of managing a large team
• Strong communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• IT proficiency
• Excellent leadership, interpersonal and communication skills

Job Details:

Company: Jumeirah Group

Vacancy Type:  Full Time

Job Location: Dubai, Dubai, United Arab Emirates

Application Deadline: N/A

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