
Website Ford Motor Company
Job Description:
The Ford Pro Solutions team is seeking a talented, experienced, and passionate professional to tell the Ford Pro story to potential customers! The Solutions Sales Manager will be a subject matter expert on Ford Pro’s ancillary product portfolio and will be responsible for facilitating sales demos and training for channel sales partners including Ford Dealerships. These products primarily include Ford Pro Intelligence’s software and productivity solutions. Successful candidates will combine software expertise and empathy for the end user to attract clients and to develop the software solution to their maximum potential. Additionally, ideal candidates will be relationship builders and partner with Ford Dealership personnel to drive additional sales activity and to develop the dealership channel. Solutions Sales Managers will be passionate about software features and sell their benefits, with the goal of meeting customer needs and enhancing the stickiness of Ford Pro vehicles and ancillary services.
Job Responsibilities:
- Establish strong, positive working relationship with Ford/Lincoln Dealers and their commercial sales team
- Assist with client support, as well as customer issue resolution as necessary to support a seamless, always-on experience
- Be the point of contact for new clients and channel partners
- Manage prospecting, onboarding, and ongoing support efforts with prospective / existing customers
- Support local dealership partners on sales opportunities within a specified territory
- Provide channel partner training to increase the knowledge level of sales representatives
- Follow the defined Lead Management Process for documenting contact with customers
- Conduct sales demonstrations to prospective customers (both in person and virtual)
- Travel required (Some overnight travel may be required)
- Provide voice of customer feedback on Ford Pro Products to the product development teams
- Generate leads through channel partners and close sales opportunities
Job Requirements:
- Desire to do what is right for the customer
- Measured success and a proven track record in Software Sales
- Dealership/ Channel Management experience preferred
- Software sales/training experience is preferred
- Software sales experience strongly preferred
- Extensive knowledge and understanding of computer-based Applications, IT operations and SaaS
- Sales / service customer contact experience
- Wireless and GPS experience is an asset
- Strong interpersonal skills and an ability to work well within and across multiple functions
- Strong personal drive and competitive spirit to succeed in the marketplace
- CRM software utilization, preferred
Qualification & Experience:
- Bachelor’s degree in Business, Management Information Systems, or related field of study Note: Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.
- 3+ years of channel and/or direct sales experience
Job Details:
Company: Ford Motor Company
Vacancy Type: Full Time
Job Location: Edmonton, AB, CA
Application Deadline: N/A
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