HSBC Bank Careers – Teller

Job Description: 

Processes and initiates various financial transactions for Company customers and assists branch office management in new business through referrals and meets established sales referral and promotional sales goals. Enhances Company image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.

Job Responsibilities: 

• Accept and process deposits, payments, checks for cashing and other transactions according to established procedures and performance standards.
• Live and represent the brand; exemplify the five brand attributes of being perceptive, progressive, responsive, respectful and fair, both internally and externally.
• Adhere to branch cash control and security requirements in control of cash and negotiable items.
• Ready workstation at start of shift; strike and balance cash and transactions at end of shift.
• Adhere to established customer interaction standards for every transaction.
• Complete other responsibilities, as assigned
• Maintain current knowledge of Company products and services and applicable Federal regulations, including Bank Secrecy and Know Your Customer principles. Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policies and practices; report control weaknesses, compliance breaches and operational loss events.
• Meet established sales referral and promotional sales goals
• To implement the Group compliance policy locally by containing compliance risk in liaison with the Head of Group Compliance, Global Business Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators.

Job Requirements: 

• Minimum of one year’s proven customer service and/or sales experience or equivalent, including cash handling experience.
• Minimum of high school diploma or equivalent experience.
• Positive customer service attributes.
• Proficiency with personal computers as well as pertinent mainframe systems and software packages.
• Demonstrated proficiency with sales referrals and product knowledge.
• Demonstrated interpersonal, communication and analytical skills.

Job Details:

Company:  HSBC

Vacancy Type: Part Time

Job Location: Washington, DC, US

Application Deadline: N/A

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