
Website Food 4 Less
Job Description:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Job Responsibilities:
- Display a positive attitude.
- Grocery Clerk (Frozen Food & Dairy) provides customers with fresh and non-perishable grocery products that they have ordered.
- Adhere to all food safety regulations and guidelines.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Recommend grocery items to customers to ensure they get the products they want and need.
- Promote trust and respect among associates.
- Notify management of customer or employee accidents.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Inform customers of grocery, dairy, and frozen specials.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Stay current with present, future, seasonal and special ads.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
- Grocery Clerk (Frozen Food) informs customers of frozen food specials and recommends frozen food items to customers to ensure they get the products they want and need.
- Grocery Clerk (Dairy) informs customers of dairy specials and recommends dairy items to customers to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Job Requirements:
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Customer Service skills
- Retail experience
- Knowledge of basic math (counting, addition, and subtraction)
Job Details:
Company: Food 4 Less
Vacancy Type: Full Time
Job Location: Pacoima, CA, USA
Application Deadline: N/A
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