English Heritage Internships – SITE MANAGER

Job Description:

Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage’s story? Clifford’s Tower is one of York’s premier visitor attractions and welcomes in excess of 180,000 visitors a year. Following a multi-million pound conservation and re-interpretation project, Clifford’s Tower will re-open to the public in November 2021. The investment in the property will transform the visitor experience and provide new opportunities to develop income streams.

Job Responsibilities:

You’ll be optimising every opportunity to generate income, achieving all site performance targets, through target setting, training and coaching your team in active selling and visitor engagement. You’ll also be involved in engaging the local community with what’s happening on site as well as ensuring that the site itself and its assets are safe and secure.

Job Requirements:

We are looking for someone who can bring their experience of providing excellent customer service and strong staff supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues. You will be someone who believes in continuous improvement and can adapt operating models to meet visitor demand and ensure a first class service experience at all times.

Job Details:

Company: English Heritage

Vacancy Type:  Full Time

Job Location: Bath, GB

Application Deadline: N/A

Apply Here

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