Delta Careers – Support Coordinator

Job Description:

The IFS Field Operations Support Coordinator will support the activities of the IFS Field Operations base leadership team (inclusive of Directors, General Managers, Senior Base Managers, Base Managers and Field Service Managers). This role provides broad based project management and base administrative support (including handling confidential information) to help manage the day-to-day operations of the base. This role will be based in the IFS flight attendant lounge at the airport.

Job Requirements:

• Ability to handle confidential information with professionalism, discretion and diplomacy
• Maintain accuracy of base leadership information on company intranet and in base displays
• Project planning and execution of base events such as employee engagement activities, including planning, shopping, preparing, cleanup
• Manage flight attendant personnel file transfer and team assignment process
• Travel may be required
• Excellent time management, organizational and planning skills; ability to multi-task and prioritize on the fly
• Excellent verbal and written communication skills (grammar, punctuation, vocabulary)
• Management of flight attendant parking pass process
• Expense report creation and assistance
• Base personnel schedule management
• Must be willing and able to work nights, weekends and holidays to support a 24/7 global operation
• Embraces diverse people, thinking and styles
• Coordinate logistics for onboarding new leaders (office, technology)
• Must obtain SIDA driving credentials where applicable
• Travel arrangements and select calendar management
• Consistently makes safety and security, of self and others, the priority
• Creation of non-critical base communications/updates/announcement material
• Provide day to day operational coverage as needed, including running crew meals and SkyPros
• Must be able to problem solve and effectively navigate roadblocks as needed
• Providing mentorship to the Base Administrative Support staff within the region as required
• Must be self-motivated and be able to work well under pressure with little supervision
• Works well with others in a fast-paced time-sensitive environment and has high level of accuracy and attention to detail
• Experience creating and managing budgets
• Development and distribution of flight attendant information packets
• Should possess strong computer skills in MS Office – Outlook, Word, Excel, PowerPoint
• In-Flight Service experience
• Ensure base is tidy, clean, well-stocked, safe, coordinate maintenance and repair as needed with local facilities team
• Experience in Corporate Expense Management and Travel Management
• Budget planning, tracking, reconciliation and performance tracking
• In-depth knowledge of Delta and In-Flight Service programs, processes and tools (DBMS, iPerform, MyTeam, MSS, etc.)
• Complete ad hoc tasks and projects as assigned
• Facilities/vehicle management
• High School diploma, GED or High School Equivalency
• Coordinate vendor supplier partnerships (vehicle maintenance, facilities, cleaning)
• Maintain professionalism and business maturity when faced with difficult situations and identifies solutions
• Functional knowledge of flight attendant management tools required
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

Job Details:

Company: Delta Airlines

Vacancy Type:  Full Time

Job Location: Ft. Lauderdale, FL, US

Application Deadline: N/A

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