Dairy Queen Jobs – Shift Leader

Job Description:

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Responsibilities:

• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
• Ensure that the restaurant is properly organized and staffed
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
• Calmly solve fan concerns and embrace Dairy Queens service recovery standards
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist in the management of specific areas of the restaurant during scheduled shifts
• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Models performance standards for all team members and work stations
• Perform other duties as assigned by management

Job Requirements:

• Must be able to work in and out of different temperature ranges
• Highly organized and detail oriented
• Must be ServSafe certifiable
• Comfortable standing for entire shift and able to lift 50 pounds
• Have fun and maintain a positive attitude at all times!
• Exhibit good manners, proper personal hygiene, and promptness
• Work well under pressure packed situations while maintaining a great attitude
• Practice established food handling procedures and meet any local health regulations

Qualification & Experience:

• Must be capable of supervising specific areas of the business in a fast-paced environment
• High School diploma or equivalent
• Minimum 6+ months of high volume quick service restaurant experience required

Job Details:

Company: Dairy Queen

Vacancy Type:  Full Time

Job Location:  Las Vegas, NV, USA

Application Deadline: N/A

Apply Here

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