City of Corpus Christi Jobs – 911 Dispatcher I

Job Description:

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes.

Job Responsibilities:

• Train to receive and evaluate 911 calls and on-emergency calls from the public requesting law enforcement, fire, and/or medical emergency assistance.
• Train to input and transmit call information using computer terminal keyboard.
• Refer callers to appropriate agencies.
• Contacts various parties to notify of complaints and/or actions required.
• Train to verify and/or input data as requested by officers in the field.
• Train to operate two-way radios to dispatch calls to various city and county units and receive/communicate information.
• Train to utilize multiple computer monitors from which to update and monitor call status, transmit and receive data.
• Train to notify different agencies of services requested by personnel in the field.
• Train to conduct file inquiries into NCIC/TCIC data banks to check various records.
• Train to contact issuing police agencies by phone to confirm warrants and request written/oral confirmations.
• Request/send information through the TLETS System.

Job Requirements:

• Requires a High School Diploma or GED
• Minimum of six (6) months to one (1) year experience
• TCLEOSE Basic Telecommunication License, TLETS, NCIC/TCIC full access, Basic CPR Instructions with AED and First Aid, and TDD instruction all required within one (1) year of hire
• U.S. Citizenship required in order to obtain TCOLE licenses and certifications listed above.
• Customer service, dictation style typing preferred
• Must successfully complete all areas of training within one (1) year of hire, which includes passing a series of written examinations
• Must be able to communicate effectively (orally and in writing)
• Must be able to analyze data/information, make quick, accurate decisions under stressful situations.

Job Details:

Company: City of Corpus Christi

Vacancy Type:  Full Time

Job Location: Corpus Christi, TX, US

Application Deadline: N/A

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