
Website Best Buy
Job Description:
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Job Responsibilities:
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
- Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
- Achieves team and individual goals while enabling an excellent customer shopping experience.
- Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
- Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
- Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
- Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
Job Requirements:
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
Job Details:
Company: Best Buy
Vacancy Type: Full Time
Job Location: McAllen, TX, US
Application Deadline: N/A
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