
Website Amazon
Job Description:
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. We deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing – some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience.
Job Responsibilities:
As an Area Manager for Amazon Air, you will have the opportunity to lead and support the outbound, inbound and ramp operations within the Air Gateway. You will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include:
- Leading and developing a team of Amazon associates.
- Supporting all safety programs to include OSHA and Air Carrier FAA compliance, to ensure a safe work environment for all Associates.
Developing performance goals and objectives to achieve customer promise expectations, ensuring accuracy and quality. - Partnering with management to establish and maintain quality control standards.
- Proactively identifying and leading process improvement initiatives, utilizing Lean methodology.
- Building and executing productivity plans by reviewing work forecasts, determining productivity requirements and partnering with other Area Managers to balance labor demands.
- Communicating policies to associates and acting as the primary information source for the team, maintaining compliance, consistency and taking corrective action when needed.
- Ensuring procedures are followed for building security and product loss prevention.
- Creating, managing, and supporting recognition and communication programs.
Job Requirements:
- A Bachelor’s Degree or 2+ years Amazon (blue badge/FTE) experience
- 2+ years of direct management experience for employees and their performance
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- You have a completed bachelor’s degree or 2+ years of Amazon experience
- You are authorized to work in the US without sponsorship.
- You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.).
- You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance.
- You have an eye for efficiency and have experience identifying and executing process improvement initiatives.
Job Details:
Company: Amazon
Vacancy Type: Full Time
Job Location: Rockford, IL, US
Application Deadline: N/A
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