Aetna Careers Opportunities – Shift Supervisor Management

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Job Responsibilities:

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Work effectively with store management and store crews
• Maintain customer/patient confidentiality
• Supervise the store’s crew through assigning, directing and following up of all activities
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Job Requirements:

• High school diploma or equivalent required
• Experience in retail
• Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

Job Details:

Company: Aetna

Vacancy Type:  Full Time

Job Location: Miami Beach, FL, USA

Application Deadline: N/A

Apply Here

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